Our website respects your privacy and seeks to protect your personal data.
This privacy policy explains how we collect and use your personal data under certain conditions. It also outlines the procedures we follow to ensure the privacy of your information. Finally, this policy defines the options available to you regarding the collection, use, and disclosure of your personal data. By visiting the website directly or through another site, you agree to the practices described in this policy.
Protecting your data is very important to us. Therefore, your name and other information related to you will be used according to the terms outlined in this privacy policy. We will collect information when necessary or when it is directly relevant to our transactions with you.
We will retain your data according to the law or use it for the purposes for which it was collected.
You can browse the website without providing any personal data. Your identity will remain anonymous during your visit to the site and will not be revealed unless you have an account on the site that you access using your username and password.
1. Data We Collect
We may need to collect your information if you want to place an order for a product from our site.
We collect, store, and process your data necessary to follow up on your purchase from our site to secure any potential claims that may arise later and to provide you with our available services. We may collect personal information including, but not limited to, your name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and card details.
We use the information you provide to process your orders and to provide you with services and information offered through our website and that you request. Furthermore, we will use the information you provide to manage your account with us, verify your financial transactions on the internet, audit data downloading from the website, identify website visitors, and develop the website’s page design and/or content and customize it for users. We conduct numerous demographic research and send information or requests to users, such as information about products and services if you do not object to being contacted about this. We communicate via email to provide you with some details about other products and services if you wish. If you prefer not to receive any promotional and marketing communications, please opt-out at any time.
We may provide your name and address to a third party to deliver your purchase order (e.g., courier or supplier).
We may store details related to your current order on our site but cannot retrieve them directly for security reasons. By logging into your account on the website, you can view the information and details of your purchases that you have ordered or will soon place. You can also manage your address details. You must keep your personal data confidential when accessing it and not make it available to any unauthorized third party. We are not responsible for any misuse of passwords unless such misuse is due to our error.
Other Uses of Your Personal Information
We may use your personal information for opinion polls and marketing research at your discretion, ensuring its confidentiality. You can opt out at any time. We do not send any answers to any third party. We do not disclose your email address unless you wish to participate in competitions. We keep survey answers separate from your private email address.
We may send information about us, our website, our other websites, our products, sales, offers, newsletters, and more related to our group companies or partners. If you do not wish to receive this additional information (or any part of it), please click the “unsubscribe” link in any email sent to you, and we will stop sending you this information within seven business days (excluding Saturdays, Sundays, and public holidays) of receiving your notification. We will contact you to inquire about information when it is unclear.
We may use some data, ensuring its complete privacy and confidentiality on the website, for other purposes, including verifying users’ locations and following up on their visits to the website or the links in the email while subscribing to receive it, and providing that anonymous data that does not allow identifying your personal identity to a third party, such as publishers. However, this data will not lead to identifying you (as it is not identified).
Competitions
Concerning any competition, we use the data to notify winners and announce our offers. You can find more details about the conditions for participation in each competition separately.
Other Parties and Links to Websites
We may transfer your information to other companies in our group or to our agents and contractors to assist us with transactions according to the terms of this privacy policy. For example, we may resort to a third party to assist us in delivering products to you, receiving payments from you, using them for statistics and marketing research, or helping the customer service team. We may need to exchange information with a third party for protection against fraud and to reduce credit risk. If our company or part of it is sold, we may have to transfer our databases containing your personal information. Except as stated in this privacy policy, we will not sell or disclose your personal data to a third party without obtaining your prior consent unless necessary for the purposes set out in this privacy policy or required by law. The website may contain advertisements for third parties or links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy policy of any third party or the content of those policies applied to other sites, nor are we responsible for any third party to whom we transfer your data following this privacy policy.
2. Cookies
Accepting cookies is not a prerequisite for visiting the site. However, we note that the “cart” functionality on the site and ordering any item requires activating cookies. Cookies are small text files that allow our server to identify your computer as a unique user when you visit certain pages on the site. Your browser stores these files on your computer’s hard drive. Cookies can be used to detect an IP address, which saves you time when you are on the site or want to visit it. We use cookies to ensure your convenience when browsing this site (for example, to remember your identity when you wish to modify your shopping cart without having to re-enter your email address) and not to obtain or use other information about you (e.g., for targeted marketing purposes). You can configure your browser not to accept cookies, but this would limit your use of the site. Please be assured that our use of cookies does not contain any personal or private information, is virus-free, and uses Google Analytics, a service provided by Google to analyze web pages. To analyze how users use the site, Google Analytics relies on cookies, which are text files placed on your computer. Google will transmit the information generated by cookies about your use of this site (including your IP address) to servers in the United States, where they will be stored. Google will use this information to evaluate your use of the site, prepare reports for site operators on its activity, and provide other services related to site activity and internet usage. Google may also transfer this information to a third party if required by law or if a third party processes the information on behalf of Google. Google will not associate your IP address with any other data held by Google. You can refuse the use of cookies by selecting the appropriate settings on your browser, but please note that you will not be able to use the site’s full functionality. By using this site, you consent to Google processing your data in the manner and for the purposes outlined above.
3. Security
We use appropriate security technologies and procedures to prevent unauthorized or illegal access to your information or its loss or destruction. When we collect data through the site, we store your personal information on a secure server. We use firewall systems on our servers. When we collect payment card details electronically, we protect them by using encryption, such as Secure Socket Layer (SSL). Therefore, it is difficult for any hacker to decrypt your information because we cannot guarantee 100% protection. We strongly advise you not to send all your credit card or debit card details when communicating with us electronically without encryption. We put direct physical, electronic, and procedural safeguards in place to protect your information from unauthorized access. Our security procedures require that we sometimes request proof of identity before disclosing your personal information. You are responsible for protecting your password and computer from any unauthorized use.
4. Customer Rights
If you have concerns about your data, you have the right to request access to the personal data we hold about you or previously transferred to us. You have the right to ask us to correct any errors in your personal data, free of charge. You also have the right to ask us at any time to stop using your personal data for direct marketing purposes.